Troubleshooting
Solutions to common issues.
This page is for assistance with common issues during setup.
For answers to general questions about P4G CEP, refer to the FAQ page.

The fastest way to get support is on Discord.

I followed a setup guide on YouTube, but something isn't working.

Failed to start the process.
Failed to obtain port for the Reloaded instance...
Timeout limit 30000 exceeded.
Unable to find a configuration for the currently executing application.
The exception unknown sofware exception occurred...

Reloaded II is asking me to download and install .NET or Visual C++ Redist.
"Assertion failed: Couldn't fit all the environmental variables in allotted space"
"Duration is not aligned properly"
Anything about "samples_per_block"

  • Make sure P4G PC Mod Loader is enabled in Reloaded II.
  • Make sure you have built your mod loadout in Aemulus and that there are files in Persona 4 Golden\mods.

"Unhandled exception occurred." "Could not find a part of the path..." "AemulusLog.txt is denied."
"Object reference not set to instance of an object."
"The tag present in the reparse point buffer is invalid."
"Invalid folder. Cannot find data_e.cpk."
Error: "<file> is being used by another process."

The P4G PC Mod Loader software is incompatible with the following software:
  • Razer Cortex / Razer Synapse
  • MSI Dragon Center / MSI Control Center
  • GPUTweak
  • Any other "game boost" software
The game will crash randomly if any of these are running.
Make sure none of these programs are open before starting P4G.
P4G will crash at launch if any of the following software is running:
  • Samsung DeX
  • RivaTuner Statistics Server (RTSS)
  • MSI Afterburner
  • Any other framerate monitor or overlay software
To use this software, close it and wait until after you've reached the P4G title screen to relaunch it.
  • Launch P4G directly through Steam to see if it works without mods.
  • Run the Prerequisite Installer again, then unpack base files in Aemulus again.
  • If you are using custom packages with Aemulus, make sure they are correctly formatted.
  • If you added any additional mods to Reloaded II, disable or remove them and try again.
P4G crashes during the first battle, after awakening Izanagi.
The music stops playing when I enter a battle.
My controller isn't working.
This motion blur sucks!
Cutscenes are being doubled / shown in a small box at the top.

Integrated graphics cards are not officially supported by Atlus and may not be powerful enough to run P4G.
There are a few possible fixes for this issue:
Disable Custom R2 Programs
Use Low Cutscene Quality
Install WMP
Force dGPU
This issue commonly occurs when Reloaded II runs out of memory (this is unrelated to how much RAM your PC has). If you have added extra programs/mods to Reloaded II, you can accidentally push past this limit.
  • Disable any additional programs you have added to Reloaded II, such as EXP Share.
  • Launch P4G.
  • At the main menu, select Config and go to the Graphics tab.
  • Set the Cutscene Quality setting to Low and save your settings.
If you are not using the Config Clarity mod, this setting will be called Animation Quality.
Atlus recommends installing Windows Media Player if you are having trouble with cutscene playback.
  • Open the Windows Start Menu.
  • Type "apps and features" and press Enter to open the Apps and features page in the Settings application.
  • Select optional features below the second "Apps and features" header.
  • Select add a feature at the top of the Optional features page.
  • Type "Windows Media Player" into the search bar. If WMP is not installed, it should appear in the list below.
  • Check the box for Windows Media Player, then click Install (1) at the bottom of the window.
  • Once Windows has finished downloading and installing WMP, restart your PC.
If you are using Windows 10 N or Windows 10 KN, search for and install the Media Feature Pack as well using the same process.
If you have a laptop with both an Nvidia graphics card and integrated graphics, Windows might be choosing the weak Intel graphics automatically to save power.
  • Right-click on the Desktop and select NVIDIA Control Panel.
  • Select Manage 3D settings on the left panel.
  • Select the Program Settings tab.
  • Click Add and select Persona 4 Golden from the list of applications.
  • From the dropdown menu under the application, select High-performance NVIDIA processor.
  • Click Apply.
These instructions were modified from content on PC Gaming Wiki and are licensed under CC BY-NC-SA 3.0.

Don't delete or overwrite your save data!
This is a nasty bug related to how P4G and the Steam cloud exchange information, but you can get your save data back safely.

  • Restart your PC.
  • Launch Steam and make sure you are not in offline mode.
  • Run P4G without any mods by launching the game directly through Steam.
If your save data has reappeared, you're all done!
If your save data has not reappeared, or it disappears again after launching P4G with mods, read on.

  • Close P4G.
  • Open Steam ID Finder and paste a link to your Steam profile to find your Steam ID.
We just want the big number at the end of the steamid3 value.
For example, my steamid3 value shows [U:1:103594589], so my Steam ID is 103594589.

  • Open the following folder on your PC:
<Steam-folder>\userdata\<Steam-ID>\1113000\
Replace <Steam-folder> with the path to your Steam folder.
Replace <Steam-ID> with the Steam ID you obtained in the previous step.
  • Locate the folder named remote.
  • Copy the remote folder to your P4G Mods\Backups\Save Data folder.

  • Launch P4G (with or without mods, it doesn't matter).
  • Start a New Game.
  • Skip through the opening event scenes (double-tap Z on your keyboard) until you reach the first save point in Central Shopping District.
  • Save the game on all 16 save slots.
Don't worry, you aren't overwriting your actual save data because you made a backup!

  • Close P4G.
  • Open your <Steam-folder>\userdata\<Steam-ID>\1113000\ folder again.
  • The remote folder here now contains the 16 save slots you saved over in the last step. We no longer need it, so delete this folder.
  • Restore your backed up save data by copying the remote folder in P4G Mods\Backups\Save Data into the 1113000 folder.
After following all of these steps, your save data should work again.
Unfortunately, we don't have a definitive answer as to why this bug happens or how to prevent it from happening.
Our best efforts have lead us to believe that this issue occurs more often when:
  • P4G is launched while Steam is offline or not running
  • You are using the beta version of the Steam client (we recommend opting out)
If you can reliably reproduce this bug, or if you have found a better solution, please get in touch with us on Discord.
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On this page
My issue isn't listed here.
General
Error Messages
Reloaded II
Reloaded II launches P4G, but it's not injecting any mods.
Aemulus
Persona 4 Golden
P4G won't launch / P4G immediately crashes after launching.
Cutscenes are playing slowly or are being skipped entirely.
Miscellaneous
My save data disappeared.